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Safety regulations integrated measurement communication abnormal solution

Author:锐捷    Time : 2020-06-19    Type:Common problem

Customers often use the communication function of safety comprehensive tester on site to upload data or cooperate with automatic test operation of production line. Customers may encounter abnormal communication. Today, the common troubleshooting methods are introduced.


1. Communication Settings (address, baud rate) between computer and comprehensive test are inconsistent;


Check that the software address and baud rate on the computer are the same as in the instrument Settings.


2. The communication line is not connected properly;


Check that the communication cable pin definition is correct according to the instructions


3, the upper computer software installation error;


Check whether the communication is normal through the serial port assistant. If it is normal, check whether the upper computer is fully installed and can be used normally


4. The communication board hardware is faulty.


If the above problems can not be solved, you can contact the company's after-sales phone number 0532-858723003 for repair.


Products

Ruijie Instrument

12 Gaorong Road, Laoshan District, Qingdao City

4008-515-616

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